Relationship building : Hair beauty salons and their customers
The aim of this research was to investigate how service providers (Hair Beauty Salons) turn walk-in customers into loyal consumers and if service providers’ age influences their approaches in enhancing relationship with their consumers. Data was gathered through in-depth interview with thirty (30)...
保存先:
| 主要な著者: | , |
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| フォーマット: | Working Paper |
| 言語: | English |
| 出版事項: |
Universiti Malaysia Sarawak
2012
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| 主題: | |
| オンライン･アクセス: | http://ir.unimas.my/id/eprint/226/1/Relationship_building_hair_beauty.pdf http://ir.unimas.my/id/eprint/226/ |
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