Factors influencing customer satisfaction towards the light rail transit (LRT) in Kuala Lumpur
This article aims to provide a case study of the light rail transit (LRT) in the Klang Valley, Malaysia from the users’ perspective on the usage of the LRT. It explores factors that influence customer satisfaction in using the LRT such as safety, convenience, accessibility, affordability and meeting...
محفوظ في:
| المؤلفون الرئيسيون: | , , , , |
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| التنسيق: | Conference or Workshop Item |
| اللغة: | English English |
| منشور في: |
2018
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| الموضوعات: | |
| الوصول للمادة أونلاين: | http://irep.iium.edu.my/67248/1/ISMEC2018%20-%20program%20book%2031102018.pdf http://irep.iium.edu.my/67248/12/Edited%20-%20Theresa%20slides%20on%20LRT.pdf http://irep.iium.edu.my/67248/ https://iiummediacomm.wixsite.com/ismec2018 |
| الوسوم: |
إضافة وسم
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