Customer satisfaction & perception towards service quality a case of TH properties, Enstek Nilai / Nurfatihah Sharudin

• 第一著者: Sharudin, Nurfatihah
• フォーマット: Student Project
• 言語: English
• 出版事項: Faculty of Business and Management 2013
• 主題: Total quality management. Benchmarking; Consumer satisfaction; Customer services. Customer relations
• オンライン･アクセス: http://ir.uitm.edu.my/id/eprint/26275/1/PPb_NURFATIHAH%20SHARUDIN%20BM%20M%2013_5.pdf; http://ir.uitm.edu.my/id/eprint/26275/

This research is study on the customer satisfaction and perception towards service quality offered by TH Property Sdn Bhd. TH Properties Sdn Bhd are located at Enstek Nilai currently it core business included services such property development, construction, project management and facilities managem...