表紙画像

Customer satisfaction & perception towards service quality a case of TH properties, Enstek Nilai / Nurfatihah Sharudin

This research is study on the customer satisfaction and perception towards service quality offered by TH Property Sdn Bhd. TH Properties Sdn Bhd are located at Enstek Nilai currently it core business included services such property development, construction, project management and facilities managem...

保存先:

書誌詳細
第一著者:	Sharudin, Nurfatihah
フォーマット:	Student Project
言語:	English
出版事項:	Faculty of Business and Management 2013
主題:	Total quality management. Benchmarking Consumer satisfaction Customer services. Customer relations
オンライン･アクセス:	http://ir.uitm.edu.my/id/eprint/26275/1/PPb_NURFATIHAH%20SHARUDIN%20BM%20M%2013_5.pdf http://ir.uitm.edu.my/id/eprint/26275/
タグ:	タグ追加タグなし, このレコードへの初めてのタグを付けませんか!

類似資料

Customer satisfaction towards service quality of RISDA fertilizer distribution system in Melaka / Noorwahida Muhamad
著者:: Muhamad, Noorwahida
出版事項: (2009)

Service quality (SERVQUAL) influence customer satisfaction of Tampin Perodua Service Centre / Syahirah Aisyah Mohd Zafri
著者:: Mohd Zafri, Syahirah Aisyah
出版事項: (2019)

The study of level of freight forwarders’ satisfaction towards MASkargo Sdn Bhd / Nur Farezza Zainal
著者:: Zainal, Nur Farezza
出版事項: (2011)

A study on service quality towards free zone’s tenants at Port of Tanjung Pelepas / Sufiah Hayati Abd Rahim
著者:: Abd Rahim, Sufiah Hayati
出版事項: (2009)

A study on the effects of service quality on customer satisfaction towards bus transit in Malacca Central / Siti Aisyah Ishak and Nurul Hidayah Moktarroji
著者:: Ishak, Siti Aisyah, 等
出版事項: (2013)

A study on the effects of service quality dimension towards customer retention in Hotel Hallmark Leisure, Melaka / Siti Nor Azimah Abdul Rahman
著者:: Abdul Rahman, Siti Nor Azimah
出版事項: (2012)

Determinants of satisfaction among customer in “MAMAK” restaurant near KLCC / Nurfatihah Mohamad Zulkifflee
著者:: Mohamad Zulkifflee, Nurfatihah
出版事項: (2015)

A study on customer perception towards service quality provided by Takaful Malaysia Berhad Langkawi branch / Nurulhaida Din
著者:: Din, Nurulhaida
出版事項: (2004)

Quality perception and satisfaction of the customers toward the counter services of the public sector / Neder Safwan
著者:: Safwan, Neder
出版事項: (2016)

Customer expectations, perceptions and satisfaction on service quality by instep training service provider / Jackline Peter
著者:: Peter, Jackline
出版事項: (2015)

Customer service and customers’ satisfaction towards TM Sungai Petani customer service: TM customers’ perspective/ Muhamad Aiezat Aiman Nazri
著者:: Aiman Nazri, Muhamad Aiezat
出版事項: (2015)

Customer service and customers' satisfaction towards TM Kuala Lumpur customer service: TM customers' perspective / Muhamad Izzuddin Ab Rani
著者:: Ab Rani, Muhamad Izzuddin
出版事項: (2015)

The influence of design and typography on packaging effectiveness in the perception of the customers (radix fried chicken) / Mohd Ikhmal Fadzil
著者:: Fadzil, Mohd Ikhmal
出版事項: (2010)

A study on customers’ perception towards service quality of main counter at SSM Melaka / Noormaslifah Zainuddin
著者:: Zainuddin, Noormaslifah
出版事項: (2009)

Assessing the level of customers' perception with the security and safety of car park at shopping malls / Aishah Masturah Muda
著者:: Muda, Aishah Masturah
出版事項: (2014)

The determinant of hotel quality service toward customer satisfaction : a study at Hotel UiTM Dungun / Mohamed Irfan Roslan
著者:: Roslan, Mohamed Irfan
出版事項: (2014)

A study on customer satisfaction towards customer service for Telekom in Sandakan, Sabah / Fadleyzan Archa
著者:: Archa, Fadleyzan
出版事項: (2008)

Relationship between customer experience and customer satisfaction in Staffield Country Resort / Nur Amalina Jamzit
著者:: Jamzit, Nur Amalina
出版事項: (2017)

Customer's perception towards product and location of @: works department at Hankyu Jaya Klang / Raja Rohafiza Raja Hassan
著者:: Raja Hassan, Raja Rohafiza
出版事項: (1997)

Measuring service quality towards customer expectation and perception in Sarawak General Hospital (SGH), Kuching / Ruyani Anuar
著者:: Anuar, Ruyani
出版事項: (2008)

A study on customers' perception towards pharmacy counter services in Sarawak General Hospital / Dayang Rubyati Abang Ibrahim
著者:: Abang Ibrahim, Dayang Rubyati
出版事項: (2007)

Dimension of customer preference in the Malaysian foodservice industry:the relationship with customer satisfaction and loyalty / Abang Zainoren Abang Abdulrahman
著者:: Abang Abdulrahman, Abang Zainoren
出版事項: (2012)

Determinants on service quality that affecting customer satisfaction in bumiputera printing industry / Siti Nur Fakhira Ismail
著者:: Ismail, Siti Nur Fakhira
出版事項: (2014)

A study on customers’ perception towards the information counter, MunLoong-Hankyu Jaya Bangsar, Kuala Lumpur / Rohaya Ishak
著者:: Ishak, Rohaya
出版事項: (1998)

Influence of services quality on customer satisfaction towards Hotel Sentral Riverview Melaka / Nur Dini Zafirah Suhaimi
著者:: Suhaimi, Nur Dini Zafirah
出版事項: (2019)

Customer satisfaction at Bank Rakyat customer service: case study on Bank Rakyat head quarters / Siti Shahayu Mohd Rafdzi
著者:: Mohd Rafdzi, Siti Shahayu
出版事項: (2015)

A study on the level of customer satisfaction on customer services provided by Tabung Haji Kota Kinabalu, Sabah / Sharifah Rasidah Asmat
著者:: Asmat, Sharifah Rasidah
出版事項: (2007)

Service quality and customer satisfaction: experience of customers in postal service / Siti Rapidah Omar Ali and Siti Naemah Abd Hakim Amir
著者:: Omar Ali, Siti Rapidah, 等
出版事項: (2020)

Service quality and customer satisfaction: a case study of customer service in Jabatan Pengangkutan Jalan (JPJ) WPKL / Mohd Iskandar Lamat
著者:: Lamat, Mohd Iskandar
出版事項: (2016)

Customers satisfaction towards Bunibon Lodge services / Charlene Nita Jawatin
著者:: Jawatin, Charlene Nita
出版事項: (2011)

Customer satisfaction and loyalty towards foodservice outlet / Abd Rajak Muta
著者:: Muta, Abd Rajak
出版事項: (2008)

Level of consumer satisfaction towards services / facilities provided by Royal Malaysian Customs ( the case of customs port Kota Kinabalu ) / Nurul Ain Rushdi
著者:: Rushdi, Nurul Ain
出版事項: (2007)

Customer satisfactions toward services provided by the customer service representative (CSR) at Agro Bank (Kota Kinabalu branch) / Gladys Juita James Noah
著者:: James Noah, Gladys Juita
出版事項: (2008)

A study on customers satisfaction towards the customers service provided by the Dewan Bahasa dan Pustaka, Kota Kinabalu, Sabah / Christofer J. Molie
著者:: J. Molie, Christofer
出版事項: (2006)

Customer satisfaction and loyalty of Desa Ilmu local supermarkets / Nor Sara Morni
著者:: Morni, Nor Sara
出版事項: (2015)

Customer satisfaction on internet services of Pustaka Negeri Sarawak / Ahmad Soffian Jemadi
著者:: Jemadi, Ahmad Soffian
出版事項: (2003)

A study on the customer's satisfaction towards Visa and Mastercard / Iskandar Hj. Arabi
著者:: Arabi, Iskandar
出版事項: (2004)

A study on customer satisfaction at shell petrol stations / Nor Hilmi Jaid
著者:: Jaid, Nor Hilmi
出版事項: (1998)

Customer satisfaction towards Poslaju National Courier Kota Kinabalu / Ernah Jumadi
著者:: Jumadi, Ernah
出版事項: (2006)

Measuring customer satisfaction on service quality in Bank Rakyat / Raja Harun Tengku Wasimah
著者:: Raja Harun, Tengku Wasimah
出版事項: (2011)