Sentiment Analysis of Airline Reviews Using Naive Bayes Algorithm / Zaiton Mohd Napiah

Reviews and customer’s feedback play a vital role for companies to monitor their brand, improve customer service or gain customer's trust. Even though technologies have evolved over the years, some companies such as airline companies still use traditional methods to collect reviews by using sur...

詳細記述

保存先:
書誌詳細
第一著者: Maliki, Ahmad Firdaus
フォーマット: 学位論文
言語:English
出版事項: 2021
主題:
オンライン・アクセス:https://ir.uitm.edu.my/id/eprint/54673/1/54673.pdf
https://ir.uitm.edu.my/id/eprint/54673/
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