Sentiment Analysis of Airline Reviews Using Naive Bayes Algorithm / Zaiton Mohd Napiah

• 第一著者: Maliki, Ahmad Firdaus
• フォーマット: 学位論文
• 言語: English
• 出版事項: 2021
• 主題: Electronic data processing. Maple (Computer file); Analysis; Instruments and machines; Evolutionary programming (Computer science). Genetic algorithms; Algorithms
• オンライン･アクセス: https://ir.uitm.edu.my/id/eprint/54673/1/54673.pdf; https://ir.uitm.edu.my/id/eprint/54673/

Reviews and customer’s feedback play a vital role for companies to monitor their brand, improve customer service or gain customer's trust. Even though technologies have evolved over the years, some companies such as airline companies still use traditional methods to collect reviews by using sur...