Service quality and customer satisfaction: a study of Bank Rakyat Simpang Tiga Branch counter service / Dayang Norasyidah Awang Taha

• 主要作者: Awang Taha, Dayang Norasyidah
• 格式: Student Project
• 語言: English
• 出版: 2017
• 主題: Consumer satisfaction; Customer services. Customer relations
• 在線閱讀: https://ir.uitm.edu.my/id/eprint/87466/1/87466.pdf; https://ir.uitm.edu.my/id/eprint/87466/

This project paper titled Service Quality and Customer Satisfaction: A study of Bank Rakyat Simpang Tiga Branch Counter Service: Uitm Sarawak, Samarahan Campus” is undertaken in the Faculty of Business and Management at Universiti Teknologi Mara. 150 respondents have involved in this survey which wa...