ROI and library governance which is the key indicator: Satisfaction, value and loyalty?
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| 主要作者: | |
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| 格式: | Conference or Workshop Item |
| 语言: | English |
| 出版: |
2012
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| 主题: | |
| 在线阅读: | http://eprints.um.edu.my/14101/1/Dr._Kiran_Kaur_%28Which_is_the_key_indicator%2C_Satisfaction%2C_value_or_loyalty%29.pdf http://eprints.um.edu.my/14101/ |
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