An Overview of Consumer Complaining Behavior and the Choice of Complaint Channels in Service Industry
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| 格式: | Article |
| 语言: | English |
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School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP)
2017
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| 在线阅读: | http://dspace.unimap.edu.my:80/xmlui/handle/123456789/49159 |
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