Ressurection of kopitiam: The service quality measurement

• المؤلفون الرئيسيون: Zainol, N., Rozali, A. R. A., Ngelambong, A., Razali, M. A., Tazijan, F.
• التنسيق: Conference or Workshop Item
• اللغة: English
• منشور في: 2014
• الموضوعات: G Geography (General)
• الوصول للمادة أونلاين: http://repo.uum.edu.my/13297/1/15.pdf; http://repo.uum.edu.my/13297/; http://www.thic-uum.com/

Kopitiam is known as Chinese coffee shop and has been establish since pre independence era. Resurrection of kopitiam has affected the food service industry especially in Malaysia. Modern concept and hygienic setting have been introduced by offering Malaysian Chinese cuisine.Local Malaysian Chinese c...