Ressurection of kopitiam: The service quality measurement

• Main Authors: Zainol, N., Rozali, A. R. A., Ngelambong, A., Razali, M. A., Tazijan, F.
• 格式: Conference or Workshop Item
• 語言: English
• 出版: 2014
• 主題: G Geography (General)
• 在線閱讀: http://repo.uum.edu.my/13297/1/15.pdf; http://repo.uum.edu.my/13297/; http://www.thic-uum.com/

Kopitiam is known as Chinese coffee shop and has been establish since pre independence era. Resurrection of kopitiam has affected the food service industry especially in Malaysia. Modern concept and hygienic setting have been introduced by offering Malaysian Chinese cuisine.Local Malaysian Chinese c...