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Public complaints: An instrument to improve services in public institution of higher learning in post modern era. Case study: Student Affairs Department in Universiti Utara Malaysia

Jurgen Habermas dan Anthony Giddens are among other postmodern thinkers have proposed the theory of public sphere and social reflexivity. Because postmodenism has undermined the structure and function of the society and gives extra power to the periphery and individuals, the rise for individual part...

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书目详细资料
Main Authors:	Mohd. Noor, Noor Farihah, Syed Ibrahim, Sharifah Sofiah 'Atiqah
格式:	Conference or Workshop Item
语言:	English
出版:	2004
主题:	LB2300 Higher Education
在线阅读:	http://repo.uum.edu.my/1898/1/45.pdf http://repo.uum.edu.my/1898/
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