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Service quality in UUM sport centre and its impact on UUM students satisfactions

This research aimed to identify the significant relationship between quality of service at Universiti Utara Malaysia (UUM) Sport Centre its impact toward UUM students satisfaction by using SERVQUAL model.A field survey of UUM Sport Centre service quality was conducted in Universiti Utara Malaysia (U...

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書誌詳細
主要な著者:	Abd Rahman, Adilla, Khalid, Khairulbariah, Abd Wahid, Noor Akma Hidayah, Mohd Nor, Norul Shaerah, Abd Siti Goo, Nur Syahidah, Radzuan, Kamaruddin
フォーマット:	Conference or Workshop Item
言語:	English
出版事項:	2017
主題:	HF Commerce
オンライン･アクセス:	http://repo.uum.edu.my/22691/1/STML%E2%80%93Go%20Green%202016%20914%20923.pdf http://repo.uum.edu.my/22691/ http://stmlportal.net/stmlgogreen2016/pdf/p914.pdf
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