Relationship between service quality in cleaning service and customer satisfaction among degree students in UiTM Kota Samarahan / Lenna Tinggi
In this study, perception of service quality and impact on satisfaction were consumed through a research where students using cleaning service within the university campus were selected on the sample. In the study, a survey questionnaire was used as the data collection technique and Parasuraman (198...
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| 第一著者: | |
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| フォーマット: | Student Project |
| 言語: | English |
| 出版事項: |
2014
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| 主題: | |
| オンライン･アクセス: | https://ir.uitm.edu.my/id/eprint/77694/1/77694.pdf https://ir.uitm.edu.my/id/eprint/77694/ |
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