Customer service and customers' satisfaction towards TM Kuala Lumpur customer service: TM customers' perspective / Muhamad Izzuddin Ab Rani

• 第一著者: Ab Rani, Muhamad Izzuddin
• フォーマット: Student Project
• 言語: English
• 出版事項: 2015
• 主題: Consumer satisfaction; Customer services. Customer relations
• オンライン･アクセス: https://ir.uitm.edu.my/id/eprint/89918/1/89918.pdf; https://ir.uitm.edu.my/id/eprint/89918/

All big companies in the world are spending millions and millions of their money to strengthen their customer service because for them, customers are their heart and soul. Without customers, their businesses cannot generate income hence, the companies will bear losses. Customer service is like threa...