Service quality and customer satisfaction: a case study of customer service in Jabatan Pengangkutan Jalan (JPJ) WPKL / Mohd Iskandar Lamat
The issue of this report is the customer service of Jabatan Pengangkutan Jalan (JPJ) WPKL which is based on the services given by JPJ WPKL customer service section that I have been position on my bachelor practicum on 26 January 2016 until 13 May 2O16.The purpose of this study is to examine the cust...
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| 格式: | Student Project |
| 語言: | English |
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2016
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| 在線閱讀: | https://ir.uitm.edu.my/id/eprint/89915/1/89915.pdf https://ir.uitm.edu.my/id/eprint/89915/ |
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