A study on customer's satisfaction towards the value added services by Telekom Malaysia (TM) / Norafizah Basirin
The purpose of this study is to identify the level of customer's satisfaction towards the Value-Added Services provided by Telekom Malaysia(TM). This study aims on determine on how does the product diversity, tangibles, responsiveness, interaction, and stability will influence the customer'...
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主要作者: | Basirin, Norafizah |
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格式: | Student Project |
语言: | English |
出版: |
2011
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在线阅读: | https://ir.uitm.edu.my/id/eprint/79611/1/79611.pdf https://ir.uitm.edu.my/id/eprint/79611/ |
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